Welcome to Cleaning Services

We provide a professional cleaning service that supports the expectations of University students, staff and visitors.  The team are provided with up to date equipment, training and methods to facilitate a clean, safe and well-presented University.

 

The Cleaning Services team work between the hours of 6:00am and 8:00pm Monday-Friday

Weekend cleaning is carried out across areas of the campus to support weekend classes and events

Additional cleaning for events can be requested via Estates Online or directly to Estates-Cleaning_Services@hud.ac.uk

Deep Cleaning takes place on a scheduled basis between the hours of 4:00pm and 8:00pm Monday-Friday

The Cleaning Service delivery and standards are based on those recommended by the British Institute of Cleaning Science.

The Cleaning Services team receive The British Institute of Cleaning Science (BICSc) Cleaning Professionals Skills Suite training and assessment, which is the cleaning industry ‘best practice’ for training in cleaning safety, efficient methods and use of equipment. 

The cleaning specification determines how and when cleaning is carried out in the University which is overseen and monitored by the Cleaning Services Management team.

 

Cleaning Audits

The purpose of cleaning audits is to maintain a clean and hygienic work environment for staff, students and visitors that meet our Standards of Cleanliness

The minimum target score of a cleaning audit per building is 80%.  Here are the results of our audits so far:-

2023

• October 2023
• December 2023

2024

• February 2024
• April 2024
• June 2024
• August 2024
• October 2024

2025

• January 2025
• March 2025

On Thursday 21^st September 2023, representatives of the Team attended the annual BICSc (British Institute of Cleaning Science) Awards at the Forest of Arden Hotel in Birmingham. Beating off stiff competition, we won the prestigious award for Excellence in Training and Assessment UK.  

The University was accredited to deliver BICSc training and assessment in 2016 when the team committed to delivering the nationally recognised BICSc License to Practice to every Cleaner. To maintain their accreditation the Cleaners also have to be reassessed every 3 years meaning it’s a significant task for the in-house assessors Mick Hall, Assistant Cleaning Services Manager and Cleaning Coordinators, Kay Booth, Colin Arundel and Anita Binns to deliver.

Sam Harding, Cleaning Services Manager says, “The team have worked immensely hard over the past year to ensure all our cleaning operatives have achieved and maintained their License to Practice training, providing the essential skills required for their role as well as key information around health and safety and best practice methodologies. I’m incredibly proud of them and this is a fantastic achievement.  It’s amazing to lead a team who have such pride in their work and strive to provide a clean and safe environment across campus".

Contracted Cleaning Services

• Window Cleaning 
  External window cleaning and high level internal window cleaning is carried out by an external contractor - Elev8.  A schedule of work is in place 
  
  
• Hygiene Services
  Hygiene services are carried out by an external contractor - PHS.  A schedule of service is in place 
  
  
• Agency Cleaning 
  Agency Cleaning staff are used if necessary from Taskmaster